invoices, receipts and
As a valued client of Graham Hobson Entertainment, you are the heart of everything we do. We are committed to ensuring your privacy is protected when you hire our music services for your special occasion.
We will notify you as soon as possible if an eligible data breach has occurred, in accordance with the requirements of Australian Privacy Law. In those circumstances, we may tell you what has occurred, what personal information was involved, what the implications are, what you can do, and what we will do to address the breach.
Graham Hobson Entertainment
Graham Hobson Entertianment (ABN 57 723 048 827) is committed to protecting your personal information, and understands you care about how your information is collected and used.
We only collect personal information where necessary and relevant so that we can provide you with access to information and our services. The extent and type of personal information collected will vary depending on how you interact with us. We may collect personal information for related purposes, but only if you reasonably expect us to, or consent to us doing so.
The types of personal information we typically collect include:
- name and other contact details (e.g. address, email address, phone number); and
- payment information (if paying for our entertainment services).
We collect personal information in a variety of ways, including:
- through completed forms you provide us in various formats (such as through our website);
- phone, email and text;
- our website generally (such as through cookies);
- via our social media channels, publications and online updates.
We collect non-identifying information in relation to your use of our website(s) through cookies and other means to monitor and improve our website(s) and services.
We sometimes send you emails about our services, advice regarding your event, special offers, invitations to review our services, invoices, receipts and booking confirmations. If you do not want to receive emails from us, other than order notifications and receipts, please let us know.
Please note we are not responsible for any links to third-party websites, the content of those third-party websites or the practices of those third-parties.
We use and disclose personal information to fulfil the purpose or which it is collected or else for related purposes.
These purposes include processing payments, sending you information or contacting you for related purposes.
Please note that we may not be able to provide you with the service(s) or information you request or require if you do not provide some or all of the personal information requested.
We have processes and systems in place to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure, whether stored in physical hard-copy or electronically. These include but are not limited to physical security to our offices, as well as firewalls and password protection on electronic files.
We take all reasonable steps to protect all personal information.
We will retain your personal information for as long as we require it for our purposes or as permitted or required by the Privacy Law. When we no longer require it, we will take all necessary steps to permanently delete, destroy or de-identify it.
We may disclose Personal Information to overseas recipients when we use ‘cloud’ service providers, who may store and process Personal Information outside Australia.
We are committed to doing all we can to protect the personal information of our clients and any other person or entity we collect data or personal information from.
You may also obtain further information regarding compliance with the Privacy Law at www.privacy.gov.au
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